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Garden of Eve Policies - Natural Body Care Products

Garden of Eve Policies

Terms and Conditions

Shipping Policy:
Orders are shipped via US Priority Mail within 24-72 hours of receipt.
 
Return Policy:

For hygienic reasons, skin care products are non-returnable.
Because we deal with hygienic perishable products we are unable to accept any returns.
To protect our customers, we simply cannot restock an item after it has left our facility.

If this is your first purchase of Garden of Eve skin care products, we recommend purchasing a Sampler Kit to discern which products best suit your skin.

Should your order arrive damaged, we will replace the product.
Damaged items must be returned within 15 days of purchase with all shipping materials included.

Garden of Eve is responsible for the condition of the product when it arrives at its first shipping destination ONLY.
We are NOT responsible for the condition of product after it has been shipped to a secondary destination.

Mis-shipments:
Wrong items or missing items need to be reported immediately upon receiving the order.
Within one week of receiving the order at the latest.

International Orders:

International Priority Mail shipping rates are calculated at checkout.

Privacy Statement:
Customer information is guaranteed to remain secure and private. Garden of Eve does not share, trade, rent, or sell customer information with any other entity.

Product Preservation:
Our skin care products are preserved with natural ingredients. In support of this choice, we direct mail our products to ensure freshness. The products are most effective if stored in a cool environment and used within six months of the purchase date.

Product Statements:

All statements on this website are for informational purposes only, and have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to treat, cure or prevent any disease or condition. Garden of Eve is not responsible for the misuse of any of our products.

Contact Hours:
9am - 5 pm EST Monday - Friday
10am - 2pm EST Saturday